When evaluating the degree of customization of overseas store system CRM software, it is important to utilize system documents to gain a comprehensive understanding of the software's capabilities and limitations. By delving into the system documents, one can assess the level of customization that is possible within the CRM software and determine whether it aligns with the specific needs and requirements of the overseas store system. The first step in using system documents to evaluate the degree of customization is to review the software's technical specifications and features. This will provide insight into the various customization options available, such as the ability to modify user interfaces, create custom fields, and integrate with other systems. By understanding the software's technical capabilities, one can determine whether it can be tailored to meet the unique demands of the overseas store system. Additionally, system documents can shed light on the software's configuration options and settings. By examining the configuration guides and manuals, one can gain an understanding of how the CRM software can be tailored to accommodate specific business processes and workflows. This includes the ability to customize data entry forms, define user roles and permissions, and configure automated processes. Evaluating the software's configuration options will help determine whether it can be adapted to the specific needs of the overseas store system. Furthermore, system documents can provide valuable information about the software's integration capabilities. By reviewing the integration guides and documentation, one can assess the CRM software's ability to connect with other systems and applications, such as e-commerce platforms, inventory management systems, and accounting software. Understanding the software's integration capabilities is crucial in determining whether it can be customized to seamlessly integrate with the existing infrastructure of the overseas store system. In addition to technical specifications, configuration options, and integration capabilities, system documents can also offer insight into the software's extensibility and flexibility. By examining the software's API documentation and development resources, one can evaluate the potential for custom development and enhancements. This includes the ability to create custom modules, develop custom reports, and extend the functionality of the CRM software. Assessing the software's extensibility will help determine whether it can be tailored to meet the evolving needs of the overseas store system. In conclusion, utilizing system documents is essential in evaluating the degree of customization of overseas store system CRM software. By delving into the technical specifications, configuration options, integration capabilities, and extensibility of the software, one can gain a comprehensive understanding of its customization potential. This will enable informed decision-making and ensure that the CRM software aligns with the specific needs and requirements of the overseas store system.